Q: Are you a factory or trading company?
A: We are factory and trading company integration
Q: What's the delivery time?
A: Sample is 3-5 working days, mass production time is 18-25 working days for order less than 3000 pcs .
Q: What is your quality control process?
A: Quality is priority. In order to control quality better, all of our products are inspected for 4 times by QC staff before delivery. The first time for raw material, second time for finished products, third for products appearance and fourth for function.
Q: Do you have quality gurantee?
A: Yes, we do 1 Year Warranty for all wireless chargers. Defective products can be replaced freely within warranty period.
Q: May I have your free samples?
A: We will send the sample to you after you pay the sample cost. If you are satisfied with our sample, you can keep it and we will subtract the sample cost in your formal order. If you are not satisfied with our sample, you can reject it and send back to us. We will return you the sample cost.
Q: What's your best price for this usb charging station?
A: We will quote you best price according to your quantity, so when you making an inquiry, please let us know the quantity you want.
Q: What's your packing?
A: Gift packing and customized packing box is available.